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Updated: April 23, 2007 From North to South and East to West, Four Star focuses on customer satisfaction of both product and service. Read through the comments below from satisfied Four Star customers. "Tags were right with the plants and individually wrapped." "Beautiful quality plants. Thanks for your TLC" "Your plants are the best. I request as many of my plugs as possible come form 4 Star through my Ball Seed Rep!" "The plants arrived in excellent shape. The packaging was great and protected the plants from the extreme cold outside temperatures." "This year Iwas worried about cold weather but your winter boxes are GREAT Thank you !" "This was our first year purchasing from your greenhouses, and I just wanted to say we just recieved them and were extremley happy with the color, the condition and everything about them. Thank you so much" "I received an order of plants on the Four Star truck about two weeks ago. I was 40 miles away. The driver worked with the people at my greenhouse to help in any way that he could. I just wanted to commend him. Thanks, Gary" "Four Star needs to teach every other grower of Million Bells HOW to do it RIGHT! These are the most beautiful Terra Cotta Million Bells I have ever seen – they are amazing. I don’t give out many compliments but I had to call and let you know what a terrific job you did on these." "The plants we receive from Four Star every year are awesome, Thank you for making our customers happy!" "We have no complaints in the years that we have been buying, and prefer Proven Winners over others." "I only grow a few PW plants and I buy the rest finished. The quality from Four Star has been the best." "Best plugs we ever got from anyone, your way of packing is the best. They got here 100% perfect" "The plants were in excellent condition on arrival on the Tuesday after shipping. The plants are growing well. "Although we are a very small greenhouse in a town of 2000 people, we will be buying more PWs - they are excellent quality" "This is one of my favorite companies I get flowers from. You do a great job" "Plants were very vigorous - nice condition! Good job! I can rely on your quality" "The plants always arrive healthy and ready to transplant. Thanks for the great preparation and production" ”Very nice product and service - Keep up the good work!" “Everything is always great - this is our 3rd year with 4 star and haven't had one problem” “Great Job! Like the netting. Healthy beautiful Plugs.” “Very satisfied w/ quality of plants & packaging for our region.” “We were very pleased the way the plants were packed. No loss or displaced plants.” “Thank you for excellent plants & timely service. We are considering buying all our material through you!” “This is our first try at growing annual plugs. We've been doing trees, shrubs, evergreens & perennials for years. Looking forward to it.” “Plants arrived in excellent condition. Deep green color, standing perfect & were moist to touch. Very good plants. Thanks Ed” “This is our first year growing plugs. The quality of the plants and how the plants are shipped have been phenomenal, if we would have known how easy it is to finish off your plugs we would have done this sooner. Thanks for making it easy!.” “Of all the plugs we got - yours were best packed - Tags in bags!! Boxes not shipped w/ only 1 tray. Thanks” “Your packaging method is excellent, I never worry about the plants being in a mess. Thank You!” “We love your way of packing! Keep it up!” “Beautiful packaging. Good condition. Thank you.” “Thank you very much for your good service!” “The best boxed material I have seen in 5 years. Great Job!” “We will continue business in the future. Thank you for the great plants.” “I wish everyone sent plants the way you do. We order as much as we can from you because we know they will arrive in such good shape. And the plants are always such good quality.” “There were none out of tray, all plants were intact, unbelievable!” Shipping Feedback Report Card
A postage paid response card was included with every shipment this past season to let us know how we were doing. This was a great tool that allowed us to follow up with growers right away to resolve any challenges, and gave us some insight into customer response to our shipping and packaging, including our new, larger box. We asked our customers to rate us:
Be sure to look for your response card when you open your next shipment. We look forward to your response. You may also submit your response online by clicking on the link below.
Your Feedback Is Important to Us
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Growers
