Page Updated: August 24, 2007

Mel was Instrumental in creating the SuperSaver Freight program saving our customers over $1,200,000 in freight charges since the 2005-06 growing season and greatly reduced claims for damaged or frozen product.

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Four Star Traffic Team

Pictured Left to Right

Baldo Alvarado-Reyes (Driver), Charles Strimpel (Driver), A.J. Stuchel (Lead Driver), Mel Cunningham (Traffic Manager), Trisha Simmons (Traffic Assistant- FedEX), Jayne Reddinger (Traffic Supervisor - Trucking)

Not Pictured: Lisa Werkheiser (Traffic Assistant -Customer Pick Up)

2006-2007 Report Card - All A's

Our $uper$aver™ Freight program saved our customers over $600,000.00 in freight charges this past season!

With our improved packaging and distribution methods, damaged or frozen freight has been reduced to 5/100 of a percent in claims. That's over 99.9% delivered without damage, offering you the Peace of Mind you deserve.

Shipping Feedback Report Card

A postage paid response card was included with every shipment this past season to let us know how we were doing. This was a great tool that allowed us to follow up with growers right away to resolve any challenges, and gave us some insight into customer response to our shipping and packaging, including our new, larger box.

We asked our customers to rate us:
1-Poor, 2-Fair, 3-Good, 4-Excellent
Our averages are shown below.

Question: Rate how well your plants were shipped .

Rating: Average 3.17 (Good to Excellent)

Question: Rate our method of packaging

Rating: Average 3.49 (Good to Excellent)

Question: Rate our quality of plants

Rating: Average 3.46 (Good to Excellent)

Question: Rate your experience with Four Star, overall

Rating: Average 3.50 (Good to Excellent)

Be sure to look for your response card when you open your next shipment. We look forward to your response. You may also submit your response online by clicking on the link below.

Your Feedback Is Important to Us Click here to share your experience!